ACD System - Automated Common Diagrams (PDF)

Automated Common Diagrams (PDF)
Automated Common Diagrams. (ACD) The ACD System serves as an intelligent agent. for crew decision support, incorporating multiple. Damage Control Workstations, dispersed. throughout the ship, into a fully-networked ... actions. The ACD System improves survivability as. compared to current capabilities by enabling the ...

Section 3 - Automatic Call Distribution (ACD) Services (PDF)
... total number of agent positions in the ACD system as standard ... - Delete or change an ACD System feature. - Add or change a feature access code ...