ACD System - Small-Mid Contact Center Markets Offer Growth for ACD System Vendors - ICCM Weekly

Small-Mid Contact Center Markets Offer Growth for ACD System Vendors - ICCM Weekly
... Small-Mid Contact Center Markets Offer Growth for ACD System Vendors ... is creating numerous revenue maximization opportunities for ACD system vendors, according to new research ...

http://www.wipo.int/cgi-pct/guest/getbykey5?KEY=98/35507.980813&ELEMENT_SET=DECL
... a system and method for enabling a PBX/ACD system to offer to incoming callers the ability to ... with the invention, a PBX/ACD system allows callers to exercise control ...