ACD System - QuickQ Automatic Call Distributor System Manager's Guide (PDF)

QuickQ Automatic Call Distributor System Manager's Guide (PDF)
... Introducing The QuickQ ACD System. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 ... is an Automatic Call Distribution (ACD) system designed to handle incoming calls as ...