ACD System - HelpSU for Consultants FAQ: ACD System

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HelpSU for Consultants FAQ: ACD System
HelpSU is Stanford's central online help request facility. Use HelpSU to ask questions about computing and a variety of other topics.

Telecomm novice finds ACD relieves over-taxed system - automatic ...
According to Main, "In talking to other software companies, the first thing I discovered was what an ACD system was, and how it was designed to reliably ...