Calls forecasting - WIN

WIN
or Total call time of outgoing calls. Average or Total real talk time of outgoing calls. Forecasting Report The forecasting package is designed to allow the user to perform what if

Ponente: Ponencias
Manuel Ruiz Arahal, Eduardo Fern ndez Camacho, Fernando Pav n P.: Models for Incoming Calls Forecasting in a Customer Attention Center. Proceedings of the 13th IFAC Symposium on System