Calls forecasting - SISIUS: Ficha personal: Manuel Ruiz Arahal

SISIUS: Ficha personal: Manuel Ruiz Arahal
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] Models for Incoming Calls Forecasting in a Customer Attention Center. Proceedings of the 13th IFAC Symposium on System Identification.

List of accepted papers for SYSID 2003
REG-156, Models for incoming calls forecasting in a customer attention center, MR Arahal --- Escuela Superior de Ingenieros de Sevilla