Calls forecasting - http://www.btwholesale.com/content/binaries/working_online/service_establishment/wholesale_calls/for... (MICROSOFT WORD)

http://www.btwholesale.com/content/binaries/working_online/service_establishment/wholesale_calls/for... (MICROSOFT WORD)
... Forecasting Policy. Wholesale Calls. Forecasting policy document for Wholesale Calls ... Annex 1. WHOLESALE CALLS FORECASTING PROCESS. DATE. 1 / 1 ...

Calls forecasting - SISIUS: Ficha personal: Manuel Ruiz Arahal

SISIUS: Ficha personal: Manuel Ruiz Arahal
Models for Incoming Calls Forecasting in a Customer Attention Center. Proceedings of the 13th IFAC Symposium on System Identification. 13th IFAC Symposium on System Identification 2003.

Final program SYSID-2003
11.00-11.20 WeA06-4 Models for incoming calls forecasting in a customer attention center M.R. Arahal -- Escuela Superior de Ingenieros de Sevilla F. Pav n P. -- Escuela Superior de Ingenieros de Sevilla