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Performance Characterization of Traffic Equalizers on Heterogeneous Communication Links This paper examines the end-to-end performance of a single TCP connection with packets transmitted over multiple heterogeneous links. The paper describes a testbed constructed, presents empirical results, and introduces a new Linux-based traffic scheduler called wTEQL that is […]

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Retail Recruiters Fight High Turnover with Cost-Efficient Speech … - CRM Today

Retail Recruiters Fight High Turnover with Cost-Efficient Speech …CRM Today - 20 hours ago… is to reduce turnover, ROI can also be achieved by hiring trustworthy employees who can learn systems and procedures rapidly. . […]

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Getting a Grip on Business Processes Any organization that hasn’t yet considered business-process management must step up those efforts now or fall dangerously behind as the industry makes some astonishing advances.
Cisco Dials Into Call Analysis […]

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Cisco Dials Into Call Analysis Cisco Systems is moving to tap into an emerging market for speech analysis software that call center supervisors can use to track conversations with disgruntled customers.
Session Level Techniques for Improving Web […]

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Winning strategies for Managed Business Communication Services Enterprises are facing two simultaneous evolutions: increased mobile usage, and a gradual adoption of VoIP technologies. To address these evolutions, they are looking to service providers for Managed Business Communication Services (MBCS).<br><br>Service providers can embrace the growth opportunity offered by MBCS now, […]