The IP-based Mitel Customer Interaction Solutions portfolio extends the contact center across the entire organization to deliver positive customer experiences that build loyalty and grow revenue.
“Our approach is that every customer contact impacts immediate and future revenue streams,” said CEO Don Smith. “Our solutions drive first contact resolution for inquiries, increase effectiveness and satisfaction of […]

TouchStar Ranks 4th in the Denver Business Journal’s List of Top Denver-Area Software Developers
Denver, CO (PRWeb) March 23, 2007 — TouchStar today announces its naming by the Denver Business Journal as the fourth largest software developer in Denver.
The Denver Business Journal released the list in early March. To be considered for the list, companies must […]

NEW YORK, March 19 /PRNewswire/ — Today’s consumers are poised for fast- fingered activity — punching in social security numbers, account numbers and other information — while in queue on a typical call to banks, electric companies and the like. After what seems like an interminable wait, finally (phew!) a live agent answers … only […]

NEW YORK, March 19 /PRNewswire/ — Today’s consumers are poised for fast- fingered activity — punching in social security numbers, account numbers and other information — while in queue on a typical call to banks, electric companies and the like. After what seems like an interminable wait, finally (phew!) a live agent answers … only […]

NEW YORK, March 19 /PRNewswire/ — Today’s consumers are poised for fast- fingered activity — punching in social security numbers, account numbers and other information — while in queue on a typical call to banks, electric companies and the like. After what seems like an interminable wait, finally (phew!) a live agent answers … only […]