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	<title>contact center industry resources | call center management</title>
	<link>http://www.contactcenterhelp.com</link>
	<description>contact center industry resources will take you to all what you need to know about your call center management &#038; contact center solution</description>
	<pubDate>Mon, 09 Nov 2009 18:48:30 +0000</pubDate>
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		<title>Starting a Call Center Made Exponentially Easy by a Comprehensive Call Center Management Kit</title>
		<link>http://www.contactcenterhelp.com/index.php/Contact-Center-Solution/6023/starting-a-call-center-made-exponentially-easy-by-a-comprehensive-call-center-management-kit/</link>
		<comments>http://www.contactcenterhelp.com/index.php/Contact-Center-Solution/6023/starting-a-call-center-made-exponentially-easy-by-a-comprehensive-call-center-management-kit/#comments</comments>
		<pubDate>Mon, 18 May 2009 14:47:14 +0000</pubDate>
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	<category>help desk  service desk  contact center</category>
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		<description><![CDATA[In all the years he has been in the call center industry, 15 years to be precise, Hani Masgidi has always been looking for a single source of information that will help him be a better call center manager and that would help him setup his own call center. He finally has this source. He [...]]]></description>
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