Call monitoring - Aculab, Looking for a communication solution?

Aculab, Looking for a communication solution?
Call monitoring allows companies to record calls for to evaluate the quality of a call centre. The recording of calls can indicate a problem with an agent ...

This Call May Be Monitored
"We have no agenda other than making sure they're providing quality service," says Cheryl Thibault of At Random Communications, a call-monitoring firm in ...