Telephone Protocols - Broadband Publishing - Online Bookstore

Broadband Publishing - Online Bookstore
Broadband Publishing is dedicated to providing high quality news and analysis about high bandwidth networking. ... Demystifying the operation of Intenet telephone protocols and technologies, IP Telephony, by Walter Goralski and Matthew ...

Wendy Leebov's Books: Telephone Skills
Telephone Skills for Professionals in Health Care. When healthcare employees are on the phone, your organization's reputation is on the line! ... Self-awareness tools, telephone protocols and skill-building exercises make this guide a great aid in staff development ...