Telephone Protocols - PATIENT FRIENDLY BILLING

PATIENT FRIENDLY BILLING
Telephone Protocols Telephone protocols should ensure that patients can always reach a staff member who is trained to triage the call as described below at any point in the telephone system

Dr. Barton Schmitt interview: Telephone Triage Protocols
center at The Children's Hospital (TCH) in Denver . The new book was called Pediatric Telephone Protocols. In 1994, I self-published this book because of the demand for it by call centers at