Telephone Protocols - References

References
... Schmitt, B. ( 1994). Pediatric telephone protocols. Littleton, CO: Decision Press ... Steger-Osterhaus, J. ( 1995). Telephone protocols in pediatric ambulatory care ...

General - Assessment of Patients - Assessment of After-Hours Patient Telephone Calls
... C. Pediatric Telephone Protocols, Barton Schmitt. ...