Telephone Protocols - Telephone Care Education

Telephone Care Education
Pediatric Telephone Protocols: After-Hours Version. 10th ed. Adult Telephone Protocols: Office-Hours Version; Littleton, CO: Decision Press; 2003

Introduction, A State Survey on Racial and Ethnic Classifications
Details of the survey methodology are presented in appendix A, and copies of the telephone protocols used for the interviews are included as appendix B.