Telephone Protocols - Appendix B - Telephone Protocols, A State Survey on Racial and

Appendix B - Telephone Protocols, A State Survey on Racial and
This FRSS report presents data by state on how race/ethnicity is classified by departments of education, 1997.

Use Web Site, Telephone Protocols To Help Patients Access Crucial
Telephone protocols should ensure that patients can always reach a staff member who is trained to triage the call at any point in the telephone system.