Telephone Protocols - Michael Stiefel (PDF)

Michael Stiefel (PDF)
... Copyright Reliable Software, Inc. 7. Telephone "Protocols" Telephone "Protocols" Physics of Electricity ...

DM News' Essential Guide to E-mail Marketing: Telephone Protocols Apply to E-Mail
Readers treat e-mails like telephone calls. As the volume of e-mail per person per day now vastly exceeds phone calls and direct mail, e-mail recipients have become more discerning in how they react and respond to an overloaded inbox.